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Thanks CenturyLink! I love you sooooooooooooo much!
2011-Dec-01, Thursday 12:47 pmSo, it turns out that recently there has been a firmware update that was forced down to specific CenturyLink (Qwest) DSL modems.
http://www.thebuzzmedia.com/steam-cannot-connect-to-internet-for-qwest-dsl-user-steam-exe-exception-and-hung-updating/
It has been known now for over 2 weeks. It kills access to Steam, access that was not requiring any special configurations nor goofy firewall rules to permit prior to the update. Post-update, Steam stops and Lord of the Rings Online stops. The tech was worthless; he just kept saying that they don't support 3rd party applications. Even when I turned off the firewall entirely (briefly only, of course; I don't trust any of you people THAT much :)), and it proved unequivocally that the problem was with the modem whereas prior there had been no issue, it was still "We don't support 3rd party apps."
It made me feel like I was back in the warm, nurturing bosom of Comcast/Xfinity again.
The biggest bonus of all though? I uninstalled Steam because I couldn't log in and it was failing to update itself, so I figured the failure might have been the source of the connection issue. Little did I realize that when you uninstall Steam, it erases EVERYTHING associated with your account, even tangentially. Meaning, all the screenshots and saves that hadn't been migrated to my microscopic 'cloud' account was lost. Thanks Valve! That's amazingly helpful. Sure I can see not wanting to allow access to games that might not be directly associated with an account, but even screenshots? Give me a break.
http://www.thebuzzmedia.com/steam-cannot-connect-to-internet-for-qwest-dsl-user-steam-exe-exception-and-hung-updating/
It has been known now for over 2 weeks. It kills access to Steam, access that was not requiring any special configurations nor goofy firewall rules to permit prior to the update. Post-update, Steam stops and Lord of the Rings Online stops. The tech was worthless; he just kept saying that they don't support 3rd party applications. Even when I turned off the firewall entirely (briefly only, of course; I don't trust any of you people THAT much :)), and it proved unequivocally that the problem was with the modem whereas prior there had been no issue, it was still "We don't support 3rd party apps."
It made me feel like I was back in the warm, nurturing bosom of Comcast/Xfinity again.
The biggest bonus of all though? I uninstalled Steam because I couldn't log in and it was failing to update itself, so I figured the failure might have been the source of the connection issue. Little did I realize that when you uninstall Steam, it erases EVERYTHING associated with your account, even tangentially. Meaning, all the screenshots and saves that hadn't been migrated to my microscopic 'cloud' account was lost. Thanks Valve! That's amazingly helpful. Sure I can see not wanting to allow access to games that might not be directly associated with an account, but even screenshots? Give me a break.