Well the classes tended to be more abstracted than that, unfortunately.
However, we did talk about employee relations in several of them. And my own experience has taught me a lot of lessons on that score. Competition CAN drive teams/groups to excel, there's no denying it. However, the rated competitions must, MUST be on parity with each other. Otherwise, you're comparing oranges to slabs of meat. Sure you can eat them both, but that's where any similarity ends. And sparking competition where there isn't parity leads to a whole lot of resentment, frustration, anger and potentially even work-sabotage.
What I'd watch for on this little competition is that your shift leads/managers make it ABUNDANTLY clear to their managers that the ratings are so unequal to work potentials and delivered. Otherwise, the management may well start to look at these results as a justification to further trim down the 'failing' shift, or just replace them all wholesale for underperformance.
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ninetydegrees
no subject
on 2010-Sep-02, Thursday 04:02 am (UTC)However, we did talk about employee relations in several of them. And my own experience has taught me a lot of lessons on that score. Competition CAN drive teams/groups to excel, there's no denying it. However, the rated competitions must, MUST be on parity with each other. Otherwise, you're comparing oranges to slabs of meat. Sure you can eat them both, but that's where any similarity ends. And sparking competition where there isn't parity leads to a whole lot of resentment, frustration, anger and potentially even work-sabotage.
What I'd watch for on this little competition is that your shift leads/managers make it ABUNDANTLY clear to their managers that the ratings are so unequal to work potentials and delivered. Otherwise, the management may well start to look at these results as a justification to further trim down the 'failing' shift, or just replace them all wholesale for underperformance.